Options - Issue Under Investigation

Incident Report for MEMX

Postmortem

On September 15, 2025, clients experienced degraded performance beginning at 9:30 AM ET on MEMX Options (the “Exchange”). 

The Exchange began investigating the issue immediately, which led to the decision to halt the options market at 9:52 AM ET.  

Upon subsequent analysis, the Exchange identified an issue with the system configuration of the options market that resulted in significant performance degradation. The Exchange normalized the configuration issue and resumed trading at 2:45 PM ET.  

 MEMX Options will continue normal operations tomorrow, September 16, 2025.

Posted Sep 15, 2025 - 17:31 EDT

Resolved

The issue affecting MEMX Options has been resolved. MEMX Options will resume trading at 2:45 PM ET. Postmortem to follow.
Posted Sep 15, 2025 - 14:27 EDT

Identified

MEMX Options has halted trading. Additional information to follow.
Posted Sep 15, 2025 - 09:52 EDT

Investigating

MEMX Options is investigating an issue. Additional information to follow.

MEMX Market Operations | mops@memx.com | 1-833-415-6677
Posted Sep 15, 2025 - 09:43 EDT
This incident affected: MEMX U.S. Options Exchange.